I just broke the tip on my St. Croix legend elite. Called them up , they said that they didn't have any made up would make one it would be about 10 days. In 10 days one was at my door , no cost and didnt have to return my rod.but mine was a new rod , well I had fished about 6 times . Got broken in the boat not fishing, my fault. I guess it depends who you get on the phone at St Croix. Best service I have ever gotten from any rod company.