Returning a broken rod?

So broke the tip on my Sage rod. And am going to return it under warranty. How would you go about packing/mailing a nine foot two piece rod and tube.

My thought was to just wrap the whole set up in brown paper bag and lots of packing tape but…

Figured the post office would give me that big eyed deer in head lights type look and would rather approach the brain trust here first.

Hi, JJ.

From the Sage website ( [u]http://www.sageflyfish.com/Resources/Warranty/[/u] ):

[i]"In order to have a product serviced:
Please visit your local dealer or send it to the address below.

If you choose to send the Sage Product directly to us, please send the entire Product, freight pre-paid, and insured for its full value. Be sure to include all broken parts or pieces. Package the Product either in its original packaging, or in packaging affording an equal degree of protection as the original packaging."[/i]

I’ve sent two broken 9-ft. 2 pc. rods back to Sage over the years…I used a 4" diameter X 5’ long heavy cardboard tube. In both cases I was able to get shipping tubes from a local fly shop. Neither the Post Office nor the UPS Store had a long-enuff shipping tube. I didn’t have rod tubes, just DB Dunn rod cases which I wasn’t going to ship to Sage… I wrapped each rod section in bubble wrap (including the broken tip piece), then packing-taped the two wrapped sections together. I taped the bottom cap onto the tube, put plenty of wadded-up newspaper in the bottom of the tube, then inserted the wrapped rod sections into the tube, then more wadded newsprint on top. Taped the top cap on using plenty o’ packing tape… made labels for the shipping and return address, taped 'em on the tube & took tube to the Post Office.

Prolly clear as mud, but Hope it helps!

If you can’t get a shipping tube from your fly shop, go to a carpet store and ask for one of the cardboard tubes the carpet comes shipped on. They usually have a pile of those and wil be more than happy to give yu one.

I would imagine that PVC pipe works just as well. Not free though.

I’m with Joe, PVC is the safest bet although the weight will add $$$ to the shipping costs. It’s all I trust if the rod is irreplaceable.

Be careful with the insurance too. When I ship rods I always insure them for the full replacement value which can raise a few eyebrows when the rod is a Sage or other top brand. I had a UPS clerk describe a rod I was sending back to have an uplocking reelseat replaced with a downlocking as: “ALREADY BROKEN, GOING BACK FOR REPAIR”. I didn’t realize he put that info in the computer until I got home. I guess he did it so UPS could fight the claim if something happened which ticked me off because I paid for the extra insurance.

All turned out OK but UPS doesn’t get any of my business any more.

So when you ship with insurance, make sure someone doesn’t try to pull a fast one on you too!

Be careful with the insurance too. When I ship rods I always insure them for the full replacement value which can raise a few eyebrows when the rod is a Sage or other top brand.

I have seen a few raised eyebrows when shipping rods. I was once ask what the manufacture retail price was of a bamboo rod I was shipping was and I told them $1150.00. He then ask me if I could show a catalog page listing that price and I said I didn’t print a catalog. It took a bit to convince the guy that I was the manufacture of the rod and I was shipping it to my customer.

PVC schedual 40 or schedual 80 makes a fine shipping tube even if it isn’t free. The price is a small part of the shipping cost. Just make sure to use plenty of packing on the ends of the tube since somewhere along the line someone will use your rod as a spear.

Good luck shipping your rod.

fishbum

As you’ve been told, PVC is probably the strongest for this purpose.

If you do decide to go with the cardboard tube, however, here’s a tip I was told about by a rod builder…

After wrapping the rod sections with suitable protection…add a length of 3/4 inch wooden doweling that’s longer than the rod sections…if the ‘tube’ fractures, this prevents it from bending enough to damage the rod sections, and also prevent the tube from telescoping shorter and breaking the rod.

Buddy

I recently sent my Sage back for repair by sending it in its aluminum tubing packaged in two FedEx triangular shaped shipping “tubes” taped end to end. The FedEx clerk created the shipping tube–the rod tube protected the rod. Came back from sage in a cardboard tube…Great service…

The shipping, insurance and all ended up costing me close to $100 dollars but I have my favorite rod back.

BW

I have used PVC, use schedule 10 instead of schedule 40 to save weight. Use plastic caps if you can get them to the right size, if not cut plastic or 1/4" plywood, etc. and use duct tape.

UPS or FedEx might be cheaper than USPS with the insurance and everything.

Your local UPS store should have 48" mailing tubes. Cheaper than PVC and cheaper to mail.

Have done the same method twice except I made the packages myself not trusting the clerk behind the counter.

Guys,

We’re sending a rod back to be repaired. It’s already broken. Why go through all of the hassle and expense. When I’ve shipped rods back for repair I use a shipping tube and bubble wrap. Total cost a few bucks. The manufacturers send them back pretty much the same way except they use the triangular shipping “tubes”.

Yes I insure them and so does the manufacturer.

Kevin

Ha…
It’s a good thing that warranty is Un-conditional.
Why don’t you tell us all how you broke that fine rod JJ?? Hey while you call them ask them if they have a titanium rod that flexes like those glasses. lol

Sorry Bud I couldn’t resist the temptation,

Rich

Go with ABS if you going to buy, its the black stuff its cheaper stiffer and more resistant to breaking than PVC. I ship mine in a tube i got from sage (cardboard) in the tube that came with the rod, double the protection. Also call sage, in the past all i sent in was a peice 6 inchs below and above the break and they did not have any problems with that.

Nick

When any of my rods break, I break them up into smaller more manageable pieces and place them in the trash can . After which, I go shopping for another rod of the same “quality”. There was one exception, however. I had an Fenwick Eagle Claw that I loved. I lost the tip section and sent the butt section to Fenwick for a possible matching tip. I used a Central vac piping section ( lighter than sch40 pvc) to ship it to them. This stuff makes GREAT rod tubes and caps are available.

Mark

OK I’m done being a butthead.
JJ go to the local carpet store and get the cardboard tube that the carpet is rolled up on. Cut it to size and pack newspaper in the ends. If you have some bubble packing wrap it around both ends of the rod tube to suspend it inside the carpet tube. Tape it up well and send her down the road insured to cover the value of the rod.

Hey…I’m headed to Bennett in the morning to fish and to pick up my new bow. Oh and I forgot to tell you. I’m back from AZ already cause they needed me back here.

Rich

Thanks for all the suggestions. I believe that I will go the cardboard carpet roll with rod tube included route. This is as someone stated all ready a broken rod after all.

Rich,

Don’t you know there are not many fish at Bennett this year and the few left are only lil dinks. :wink: Sorry to hear that your great Western adventure got shortened. I know that you were excited about checking out the waters out there.

Leave it to one of my fishing buddies to kick me in the beans. Then bother to tell ya he is going fishing and not invite ya. :razz:

Thanks all again for the guidance.

Take it over to Hargrove’s Fly shop and have them send it in for you. They will call you when it comes back. Cheers.