Tailingloop is correct, with the teardrop cam (pointy thing in the middle) pointing down, the drag springs are fighting against the direction you are attempting turn the dial. Remove the screw and turn the cam around so it points up. On another board there is post on how to configure the drag in detail with pictures, Right Hand Wind, Left Hand Wind, etc. Here is the link to the configuration. http://www.speypages.com/speyclave/showthread.php?p=1157217