Dave, I second your vote for GOOD customer service from ACK.

I recently bought an Ultimate 12 from them and a few accessories, including a PFD.

I submitted the order after hours via internet. The order was filled and picked up by the freight company before EOB the next day. It arrived in southern Utah four days later. Incredible.

And the boat is darn fine too!

I hesitate to make recommendations for vendors, but I WILL be buying anything paddle sports related from them in the future.

Jim