Has anyone dealt with Edge Angling?

I'm having a problem with them. Back in November, I placed an order with them for crosscut rabbit strips to the tune of $108. I never received the order. In early December, I contacted them and inquired about the status of the order - they responded that the order had shipped, and that the tracking number shows that it had been delivered on Nov 19th. It certainly was not delivered to my address.

I have since contacted them 6 times to ask for their assistance - haven't received a single reply. I'm really getting frustrated, and don't know what to do from here.

Has anyone had a similar experience with Edge Angling, or another supplier? Any suggestions on how best to proceed from here?

I'm appreciative of any response/suggestions you can provide. Thanks.

Cheers,
Bob H.
Southern Maryland