Whiting responded and a new gauge is on the way!
Last night was a disaster equipment-wise at the bench. My hackle gauge was off and I had a problem with one of my Renzetti bobbins.
So yesterday I e-mailed the place I bought the gauge from, Lines End and I contacted Whiting. I also e-mailed Renzetti about the bobbin. All three companies responded in record time, (less than 12 hours), with offers of resolution to my total satisfaction on items that cost less than $20.
In this day of crummy service I'm delighted and will continue to support companies that support me, the customer.
[This message has been edited by Bamboozle (edited 18 October 2005).]