Jim Krul sold his English Angling Trappings business to the Angler's Den fly shop in Pawling, NY. [url=http://www.anglers-den.com/pages/780051/index.htm:47eee]http://www.anglers-den.com/pages/780051/index.htm[/url:47eee]

I used to order from Jim often. EAT's customer service has really gone down hill since he sold the business. I placed an order over a month ago. After several weeks without a response I emailed them, and then did so again each week thereafter. Finally, being frustrated by the lack of response, I called. It turned out that I had transposed a couple of digits on my credit card number. Did they call or email (I had supplied both phone number and email address)? Noooo....

Stu