This is just my opinion - The guide needs to sincerely apologize to you for his mistake and either refund your money for the trip or purchase you another fly rod of equal value. If he had done the above immediately, you would be posting how great he was and recommending his service to others. From reading your post, I would say this "guide" is someone who decided to be a "guide" for the money and has had no training or experience and I have to assume he is on his own and not connected to any fly shop or outfitter.