Bravo!!! Great post Randy!
I know a guy who bought a pair of wading boots and he is rough, very rough, on his equipment. After 3 years of heavy use, some of the seams started separating. He called the company and raised all matters of cane until they sent him a new pair of boots. I was like, what the crap? Did he really think they would last forever or something??
I guess that's why that boot company's boots went up in price last year!