Elkhorn Customer Service

[Jed]

Yesterday, after my rod disaster I sent of a email to Brian at Elkhorn flyrods. About 15 seconds later I got an automated reply from their site saying someone would get in touch with me. Before I finished reading the auto reply the phone rang. It was Brian explaining to me how to fix my rod. This is less than 30 seconds from htting the send button. It can't get any better than that.

The only thing that came close to that was a reply from someone on this site within about 1 minute, and I mean less that 60 seconds.

What can I say. I am impressed beyond anything I could have imagined.

jed

[nighthawk]

Great customer service like that is priceless.

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Eric "nighthawk"
" All gave some, some gave all. Some stood through for the red, white and blue and some had to fall. If you ever think of me, think of all your liberties and recall, Some gave all". Thanks to Billy Ray Cyrus and all our fallen soldiers, sailors, airmen and marines.
American veteran and proud of it!

[backbeach]

I assume with the smiley that the 2 solutions offered were not contradictory....nice to get a second opinion- unless it leaves you stuck in the middle. Good luck, Jed

[Jed]

Not contradictory, rather complementary. Between both answers I now know exactly what to do.

Once again I am a happy guy.

jed

[Grubb]

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