How ya been? Great post.
If only more businesses had people like this gentleman we would all have better experiences. He knew you were not in the market for a vise, but his enthusiasm added to your experience and probably was a factor in your decision to buy what you did. It ain't rocket science; it is just being friendly and knowing how to treat your potential customers.
I was looking at some of the vises that they carried and this gentleman walks up and asked me if I was interested in buying one or just looking. I told him I had just bought a vise and was comparing the features of some I had not seen. Well he gets excited and tells me I just have to see this new vise that has just come in.
Dream the Life, Live the Dream
Laugh at yourself first and all else falls into place
Board of Directors, Valley Forge Trout Unlimited
Dream the Life ~ Live the Dream