Jeff,
When I started, the guy taking my "paltry" $300.00 suddenly said he'd be right back, then came back & told me he had to take a call from one of his "high-dollar" customers, then proceeded to tell me about the thousands the guy spends. His attitude was clearly "bring big bucks or don't waste my time". Luckily, another man took over & the guys in that shop would stand there & demonstrate knots, etc...REGARDLESS whether I spent a dime or not! Quite a change & that welcome pulled me back in there after I had refused to return until I heard of the change in management. Sadly now, this large store has tremendously downsized the FF department...toobad, as flyfishing is growing in this part of Ohio.
Mike
FAOL..All about caring, sharing, & good friends!!