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Thread: Kudus to a supplier

  1. #1
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    Default Kudus to a supplier

    Since we don't hear of the good things as often as the bad, I would like to share my experience with Griffin Interprises. As we all know they are a supplier of tying tools to several of the sponsers here at FAOL. As some may remember I was looking for a bobbin cradle to add to my vice. Since this isn't a commonly sold accessory from the different on line fly shops etc. I finally had to go to them directly. I acquired the cradle but upon receipt I found that it was missing one of the thumbscrews used to adjust the setup.

    To make a long story short a response to my e-mail resulted in the express mailing of a replacement screw. What surprised me was that to make up for any inconvenience that I may have suffered. (I suffered none) they included one of their supreme ceramic bobbins.

    Just thought I would pass along this and commend Griffin Interprises for their customer service.

    JC, if this is an inappropriate post due to the ad policies feel free to delete. I'll understand.

    ------------------
    Michael (Wooly) Woolum
    State Certified Hunter Education Instructor
    Hickory, MS

  2. #2
    Join Date
    Mar 2004
    Location
    Mesa, AZ USA
    Posts
    519

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    Wooly,

    I believe part of what "Sound Off" is for is so that we know who we want to continue doing business with.

    I have always been happy with my Griffin products - never had any problems.

    I have noticed that when I am sent deliverables that include small screws - these screws have a way of getting lose. I have wondered what it is about shipping that causes screws to come lose.

    ------------------
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    Let No One Walk Alone
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    Bill
    Let No One Walk Alone
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  3. #3
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    gremmlins

    ------------------
    Michael (Wooly) Woolum
    State Certified Hunter Education Instructor
    Hickory, MS

  4. #4
    Join Date
    Mar 2000
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    aimless wandering
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    Kudus for a supplier? Kudus are notoriously hard to mail, what with the long horns and all... or is that Oryx? I can never recall...

  5. #5
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    Kudu:long spiral horns.
    Oryx:Long straight horns.
    Both difficult to pack to an otherwise nature,both have been known to charge humans.

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