I purchased an 8' 4 piece 4 wt Professional series some time ago and had a small problem with the top piece, it would work its way loose after about 30 casts. I emailed TFO and sent it off to Dallas and they had it back to me in 2 days fixed and ready to fish (I had to pay shipping but hey). I was impressed by the service and just wanted thank them for it.
DWP