Korkers

[scorpion1971]

I had a pair of Korkers that lasted me years and are still going strong. These are the original OmniTrax soles with laces. I upgraded to the newer OmniTrax soles with the Boa Laces and purchased the Darkness boats. I encountered the same problem most people where having with these and the chrome boats. The soles of these where separating from the rest of the boot.


After this happened I search the net and found this was a problem and Korkers said it was from wear and tear and there warranty had expired. Well I did not get many trips out of my boots and decided to contact Korkers without expecting them to be replaced. The rep I was talking to asked for some pics which I sent. A few emails back and fourth and I had a new pair of Korkers being mailed to me.


I had the choice between The Devil Canyons or the Whitehorse boats. I picked the Whitehorse boots. I was told they would be shipped and was given a UPS tracking number and a date with expected delivery. Well they came on the date of delivery and I could not be happier that Korkers came through.


With all the bad reviews of their customer service I wanted to post my positive experience. Will every ones experience be the same as mine? I doubt it as each is a separate case with different circumstances. Best of luck.

[herefishy]

My experience with Korkers was very positive, also.

[sagefisher]

Last year I bought a pair of Korkers, the Whitehorse style with the M2Boa lace system, love them. They are great.

Larry ---sagefisher---

[Chaos]

Korkers has a pretty pretty good reputation for quality customer service.

[oldfrat]

Korkers were the best boot I ever had. My only beef was that they kept changing the sole design. But their customer service was great about helping me find replacement soles.

[jszymczyk]

you are talking about BOOTS, right? not boats?

[scorpion1971]

Yes, sorry I did not catch that.