Guide breaks my rod, and then loses it... what do I do now?

[jszymczyk]

Thanks everyone for the advice, opinion, and your personal expectations. I really appreciate it, and gives me an idea how to move forward.

He is a licensed / insured guide in Michigan. He's also connected to a lodge / fly shop. However, I'm going to omit the lodge's name because the individual's failure is in no way representative of the lodge's amazing hospitality.

I know UPS has started an inquiry into the matter, but I think we're all realists here. The rod is gone. I'll follow up with the lodge next week and set an expectation for full reimbursement of the rod once UPS closes their investigation.

Of course, I'll keep everyone posted. Thanks again.

YES THE INDIVIDUAL'S FAILURE IS REPRESENTATIVE OF THE LODGE / SHOP!

He works for the shop, he IS the shop!

IMO you should have had a new rod of equal or greater quality in your hand when you finished the day... the shop WHICH THE "GUIDE" REPRESENTS should have made it right, on the spot. Then the "GUIDE" learns an expensive lesson which will not be repeated, or he will be out the door.

No mercy from me, for people who choose to take people fishing for profit. Do it honorably and correctly, or move to new jersey and pump gas.