Kudos to Lamson Reels
Just wanted to recognize some great customer service on the part of Lamson. Last year I broke off the handle of my spare spool for a Lamson Velocity and was bummed to say the least. Just on a whim I e-mailed the service dept to see if they offered the part or I could send it in for repair. The response was lightning quick and over the course of several e-mails I now have the part on the way with instructions for the repair. No charge for the part.
Wanted to give credit where credit is due !!!