I was wondering if any of you have tried to contact will@hatchesmagazine.com for any reason and been successful?

I ordered the Hatches magazine back in September, but there was no option to have the shipping address be different than the billing address. So I e-mailed him, twice, to try and clarify the shipping address and got no response. Middle of October the magazine was received at the wrong address and I e-mailed Will again to try and change the address for future issues, and again no response.

The magazine is great but I feel like the customer service is terrible. Anyone here have an easier time getting ahold of someone associated with that magazine? And would you share how you contacted them?

Thanks!

Karli-Rae