So we got a computer with Windows VISTA and it is eligible for an upgrade to Win7. The will be nice enough to send this to me.....HOWEVER...in order to do this I have to have the serial number.
The serial number has like six total zeroes OR Os. There is no slash thru them so I did them all as Os and then all as zeroes. The system keeps telling me it is an incorrect serial number. I could type the combination of zeroes or Os all day long and not get it correct.

What on earth do you do then?

I will see if I can track down a phone number but one of the ones I called asked for.....you guessed it........ the serial number to get thru to them.

ARRGH!!