Not sure if this counts as poor service or NO service! I have been looking for a Switch rod for some time and I wanted to try to buy one from one of the sponsors of faol I already have one of there spey rods and love it. I have tried twice to contact them through the web site but have had no response, Phoning from NZ really is not an option, but what is the point of having a great web site promoting your latest and greatest products and then not responding to questions generated from your own site? I guess they just do not need my money.
Sorry to rant but it is frustrating.
All the best.