Bill/William
More and more of today's young people do not know that Bill is a shortened name for William.
Went to get a new cell phone today and they acted like I was a convicted fellon because I was trying to access my own account by telling them my name was Bill(when the name on the account was William). I mean the two youngsters behind the counter admitted they didn't know that Bill was a shortened name people use for William!!
I have run across this problem over the past few months more than once.
Good fishing technique trumps all.....wish I had it.