I really think that we have to take a step back and look at what we are talking about here. As for the product there is no question that Norm will stand behind his product with no questions asked. My norvice was not spinning as smoothly as I thought it should and I contacted Norm and he told me to send it back to him. He took it apart greased the areas needed and I had it back in my hands in 2 weeks (Canada - land of slow mail). Vices are no different than the rods and reels - everybody has an opinion and a favorite some based on cost and some on the users feel. What we have to remember is that the original question was not is the norvice a good vice but how the new jaws work.