Neither good service or good products have to be backed by a lifetime warranty.

I've got excellent service from many companies who admit when they are at fault and take care of things and I'm talking about stuff that costs less than a pack of gum with NO warranty. I've also fought with other outfits when it is definitely their problem and I have a warranty.

Smart companies get it, and obviously Smith is one of them; but many of the others are afraid that without the warranty many of us will exclude them from a purchase so they warranty stuff but make it difficult even when it is their fault.

I don't mind the lifetime warranty thing but I don't shop for it. I have found a little courtesy on my end when explaining the problem and some understanding on theirs will most times resolve any issues that arise in my world with or without "protection"; AND they will have me as customer for life.

Good job Smith Optics!