Thank you for the kind words. I just got off the redeye from San Francisco and am back home in Baltimore, so am kinda fuzzy.
What I did find whilst wandering around that city, is hundreds of little acts of kindness. I watched one guy come out of McDonalds and hand an extra hamburger to a homeless guy (then again, that may not be kindness). People helping the elderly across the street and so on.
We are always on the lookout for that act of evil. Unfortunately, this causes us to miss the act of good.