What a nightmare it was trying to fly yesterday. I fly A LOT for work so I'm a seasoned traveler but man it's getting worse and worse out there. Customer service is totally non-existant with the airlines and delays are at an all-time high.

Tried to fly up to Manchester, NH from Rochester, NY. Yes, I could have driven but this time of year lake effect snow in our area can be real, real nasty. Well you cannot fly Northwest from ROC to MAnchester so I flew Continential which was a BIG mistake as their main hub (Newark, NJ) is a conjested nightmare. I should have been at my hotel by 5:00pm but after long ground delays in Rochester and in Newark I arrived at the hotel just a few minutes before 1:00am

As I sat and sat and sat at the Newark airport I looked over the departing flight screens and here's what I saw

There were 124 outbound flights listed on the boards. ONLY 48 OF THOSE 124 FLIGHTS WERE ON TIME!!! That's around 38%

Thank goodness my return is via Cleveland and not Newark.