I emailed Elkhorn once some questions once about a rod and got a response from Brian within an hour. I ended up buying one of their rods and it's pretty much the only one I'm using this year. Fantastic value for the dollar and the action is perfect for me. I love their components. I've also seen and cast one of their bamboo blanks and if I were in the market for one, I'd absolutely go with Elkhorn. Great company.