I'll have a look at them Jed. Isn't it exciting when you get service like that though? So often we are complaining about how impersonal service is "these days," and how we are jsut a number in the line. We are quick too to complain and tell each other how bad a store was when they didn't perform to our expected standard. Then all of a sudden we get someone who treats us so well, you just want to shout it from the roof top!