I hate HP. I'll never buy anything from them again. I told them I had a mouse problem with my printer and they told me printers don't have mice and refused to help.
What do you think?
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I hate HP. I'll never buy anything from them again. I told them I had a mouse problem with my printer and they told me printers don't have mice and refused to help.
What do you think?
Attachment 7568
Seriously! I had such a bad experience with a pc under warranty and HP's tech support, I have bought my last HP product.
Google HP tech support reviews.
hey joe,
go to this page, make certain that your mouse is plugged into the pc, click on auto detect and follow the instructions. if you are running windows xp or vista you may have to click the warning balloon that might appear at the top of your browser window to tell the firewall it is okay to download the plug in for this tool.
http://welcome.hp.com/country/us/en/support.html
i tried it and it works well. detected my printer no problems. once it detects your mouse it will give you a list of things available. click on the driver/firmware option and download the latest driver and or firmware.
this is something that everyone should know. by the time a product reaches us from the manufacturer there are usually updates posted on the manufacturers web site that address known bugs that the item may have. whenever possible always go to the manufacturers web site prior installing the device to download and install the current driver pack. if you cannot do it prior to installing the deice then do so immediately after installing the device. the updates are usually found under a category labeled "support" or "drivers and support".
my opinion on the factory built machines is that they are for the most part a rip off. i now build my own. years ago you needed a college degree in engineering to build a computer. today's machines are all modular and for the most part what is called plug and play. as far a building the hardware it is fairly easy to me and there are tons of free on line resources to help a person do it step by step. now writing software commands and programming is a different stories but that has already been done for the plug and play components. so long as the components one picks are compatible with the type of motherboard they have, the operating system and there are sufficient resources like RAM and hard disk space available there usually is no problem. in the last 5 years my system has only crashed twice. both times were my fault.
for what the factories charge i can build a much faster, more stable, longer lasting machine. all of the warranties are covered by the manufacturer of the individual components. my son went to school to learn programming and how to write software. given the fact that i may not be able to do my current job much longer we may pool our resources and start building pc's to sell ourselves. i am always willing to help you folks out though.
sorry kevin but Mac is just more spit and polish on the same old mouse trap. the reason hackers don't bother with the Mac line up is that the government and big business, the targets they stand to make the most off of, don't use Mac. if you think your Mac is bullet proof just go to this web site and type Mac into the search block there:
http://www.us-cert.gov/
that should provide you with several days of reading. matter of fact that is a good site for all of us to bookmark regardless of who manufactured our electronic device. the reason that pc lock up is the manufacturers cut corners on physical resources to make more money. that off the shelf product be it Mac, HP, Dell or whoever has just enough physical resources to run the applications that come with the machine.
You can buy 3 laptops for the cost of a mac. No way for me.
Joe:
I have no experience with your mouse but IF it is a wireless IR mouse they can be pretty particular about what surface you roll them on, often times exhibiting the same issues you describe. For example, if I try and use my wireless mouse on a shiny surface it goes nuts.
Finially, I'm sure Best Buy will take it back but exchange it for a Microsoft Wireless Mouse. I've had several over the years and they all were problem free.
I use a Mac for some photo editing work and it is, without a doubt, the most fussy, unreliable mouse I have ever used. The track ball sometimes works, sometimes doesn't, sometimes only works in one direction...the pointer jumps or doesn't move at all...
That said, the second worst is the Logitech optical mouse I use at work on a PC. It lurches around every now and then.
I think it has much more to do with individual conditions than a Mac/PC rivalry.
I use both but gravitate to Macs for simplicity and ease of use most of the time. I can run many of the PC only programs on my Macs but that throws the ease of use thing out the window so to speak. Proprietary software for wireless network devices, little apps like a wonderful little guide placement calculator I like to use and are just easier to use on the PC.
An intelligent user runs virus and malware protection on either platform. I about fell out of my chair the other day when ClamXav caught a virus on my Mac. It was a PC virus, but I will not be passing it on to any of my PC using friends. As Macs become more popular, they will become more of a target.
I have said many times before that the primary reason that Macs are more reliable is the fact they use a limited hardware set. Compare feature to feature, and a PC with similar features will cost about the same. My Mac laptop is currently 6 years old, running the latest version of the OS and still performs at a good level. If I had been using PCs, I would be on my second laptop at a minimum, possibly the third. That brings the ROI for the PC down considerably. Add to the fact that I would have had to set the new laptops up with new software, that brings the ROI down even further. I can connect a new Mac to this one with about any kind of cable, tell the new one to clone the old one and in about 45 minites to an hour, I have new hardware running what I am used to the same way I was using it before. All of my programs are there. All of my documents, music, photos, everything is there right down to the wallpaper. I choose long term savings over the short term.
To be honest, I find it remarkable the Windows runs at all considering the number of different devices it has to function with. This is praise rather than a slam.
I have also found that building a PC is the best way to go. I get much more reliable, trouble free, and better performing machines that way. I wish it was as easy to come up with laptop parts to build your own as it is for desktops. Step up just one level above super cheap components and you will have a nice machine.
So, I was more stirring the pot than anything. Both platforms have their good points