Originally Posted by
kbproctor
It sounds like you did the steps right to be covered. I am a Power Seller on Ebay and will only accept PayPal because it covers both the buyer and seller. As long is it was shipped to a verified address, you should be able to escalate to a claim and get your money, or part of your money back.
It takes a while, though.
In the future, pay very close attention to the Seller Ratings and Positive Feedback level. I have passed up stuff because the seller didn't quite measure up to my standards.