Kudus to a supplier

Since we don't hear of the good things as often as the bad, I would like to share my experience with Griffin Interprises. As we all know they are a supplier of tying tools to several of the sponsers here at FAOL. As some may remember I was looking for a bobbin cradle to add to my vice. Since this isn't a commonly sold accessory from the different on line fly shops etc. I finally had to go to them directly. I acquired the cradle but upon receipt I found that it was missing one of the thumbscrews used to adjust the setup.

To make a long story short a response to my e-mail resulted in the express mailing of a replacement screw. What surprised me was that to make up for any inconvenience that I may have suffered. (I suffered none) they included one of their supreme ceramic bobbins.

Just thought I would pass along this and commend Griffin Interprises for their customer service.

JC, if this is an inappropriate post due to the ad policies feel free to delete. I'll understand.

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Michael (Wooly) Woolum
State Certified Hunter Education Instructor
Hickory, MS

Wooly,

I believe part of what "Sound Off" is for is so that we know who we want to continue doing business with.

I have always been happy with my Griffin products - never had any problems.

I have noticed that when I am sent deliverables that include small screws - these screws have a way of getting lose. I have wondered what it is about shipping that causes screws to come lose.

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Let No One Walk Alone
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Bill

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Michael (Wooly) Woolum
State Certified Hunter Education Instructor
Hickory, MS

Kudus for a supplier? Kudus are notoriously hard to mail, what with the long horns and all... or is that Oryx? I can never recall...

Kudu:long spiral horns.
Oryx:Long straight horns.
Both difficult to pack to an otherwise nature,both have been known to charge humans.