QUALITY SERVICE - wasatch angling tools

I had bought a faulty bobbin a couple years back at some flyshop in west yellowstone, because, well, I've always admired these beautiful tools. they're comfortable in hand and aesthetically pleasing. I like 'em and I use 'em.

wasatch angleing products I own...
-whip finisher
-rotary hackle pliers
-two bodkins
-large and small hair stackers

classy tools and like I said I like them.

that package I got today? to replace my notreallybrokenbodkin and threadshreddin' bobbin was a treasure trove. dean sent me two standard bobbins, a new bodkin, and a mini whip finisher. I thank you dean from the bottom of my heart. I really do appreciate it. you went above and beyond the call of duty and because of that, you've got a loyal customer (who ties an uncountable number of flies) for life.

once again, thanks. and I look forward to doing additional business with you.

mgj

Mikey,
You should really mention the shop's name so any of us travelling that way can support this fine shop. I have always felt that the mark of a good "seller" is how they react to problems/mistakes. The ones responding as Dean did certainly deserve recognition.
Mike

it's not a shop in question.
I dealt (in)directly w/ dean himself of wasatch angling products.

mikey, why would a spin fisherman need fly tying tools???? kidding dude!