In this day and age, 3 weeks is no where near acceptable. I like Dave's approach.
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In this day and age, 3 weeks is no where near acceptable. I like Dave's approach.
3 weeks is a bit long to get around to shipping something that's for sure. But at least you were able to get a hold of them. Reason I say that is because I've been dealing with a place the past 2 weeks that I think has the worst customer service I have even seen. Long story short- it's a place that sells decal paper which I use for rod building. I have called them probably 8 times over the past 10 days, left 3 messages on their machine, emailed them twice, and yet they never evem bothered to call me back or reply to my emails. And I know they are still in business because their websites said "last updated 3/10/10. I finally gave up and found what I needed elsewhere.
Steve
Thanks everyone.... Great advice... Some of us need to learn things the hard way...I naively assumed that all internet orders would naturally be faster than the way we used to do things....I'm stickin' with the suppliers I know have good reputations. Best Regards...