Computer service

So we got a computer with Windows VISTA and it is eligible for an upgrade to Win7. The will be nice enough to send this to me.....HOWEVER...in order to do this I have to have the serial number.
The serial number has like six total zeroes OR Os. There is no slash thru them so I did them all as Os and then all as zeroes. The system keeps telling me it is an incorrect serial number. I could type the combination of zeroes or Os all day long and not get it correct.

What on earth do you do then?

I will see if I can track down a phone number but one of the ones I called asked for.....you guessed it........ the serial number to get thru to them.

ARRGH!!

it only has six digits in the serial number??

i just looked at the microsoft vista label on my work computer and there is:

serial number
xxxx-xxx-xxx-xxx (i cant give you the actual numbers)

key code
xxxxx-xxxxx-xxxxx-xxxxx-xxxxx (i cant give you the actual numbers)

and the dell serial number is xxxxxxx (i cant give you the actual number)

I just installed Windows on a blank hard drive. All I needed was the key code.
Bunch of digits, like Normand shows.
To talk to someone, or get any kind of support, you need your Service Tag #.
Mine is is seven digits. Should be on your computer somewhere.

There are six ZEROS or O's in the serial number. There are like 15 total numbers and letters.

Dug around on their site and finally found a HUMAN BEING to talk to...

Quote:

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Originally Posted by Big Bad Wulff

Dug around on their site and finally found a HUMAN BEING to talk to...

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thats not always a good thing.....;)

Quote:

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Originally Posted by Big Bad Wulff

Dug around on their site and finally found a HUMAN BEING to talk to...

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Were you speaking English?:rolleyes:

I had to speak Indian English ;)

Got it done. Had a free upgrade to Win7 from VISTA. What a nightmare the website is to do it from!!