Kudos & thanks to Rising Fish tools

I was recently sent a pair of Rising Ultralight Pliers. They have smooth jaws (barb crimping) & cutters. Unfortunately, the tips wouldn't fully close & I couldn't mash a barb. I emailed Dylan at Rising Fish late on a Saturday..surprisingly, I got an email from him on that Sunday morning asking me to return them for exchange. When he got mine, he emailed me again saying the ones I sent were the older model, asked me whether I wanted black or red handles, & said he would ship the new ones that day (Monday, 3/8). Today I received the new pliers (red handled per my response) PLUS a couple nice American Flag stickers & a pair of Rising Nippers. Fantastic customer service, great communication, & a couple "extras" to boot! These are nice, well made tools too. Here is their website: http://www.risingfish.net/
Mike